Privacy Policy of Yamato Sporting Goods
At Yamato Sporting Goods, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, including retail purchases, sports facility rentals, participation in local sports events, sports coaching and training programs, online sales of sporting goods, corporate wellness programs, and equipment repair and maintenance. By using our services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information for different purposes to provide and improve our services to you.
- Personal Information You Provide:
We collect information you provide directly to us when you make a purchase (in-store or on our online platform), rent a facility, register for an event or coaching program, enroll in a corporate wellness program, request equipment repair, create an account, or contact us. This may include:
- Contact details such as your name, physical address, phone number, and email address.
- Payment information, including credit card details (processed securely by third-party payment processors).
- Demographic information relevant to specific services, such as age or skill level for coaching programs or event registration.
- Information related to your sporting preferences or health information for corporate wellness programs, provided with your explicit consent.
- Details necessary for equipment repair and maintenance services.
- Information Collected Automatically:
When you visit our online platform, we may automatically collect certain information about your device and browsing activity. This may include:
- IP address, browser type, operating system.
- Pages viewed, time spent on our site, and referring URLs.
- Information collected through cookies and similar tracking technologies (please refer to our Cookie Policy for more details, if applicable).
- Information from Other Sources:
We may receive information about you from third parties, such as partners involved in corporate wellness programs, always in compliance with applicable data protection laws and with your consent where required.
2. How We Use Your Information
We use the information we collect for various purposes, primarily to provide and improve our services. Our lawful bases for processing your personal data include:
- Performance of a Contract: To fulfill orders for sporting equipment and apparel, manage facility rentals, process registrations for events and coaching, and provide equipment repair services.
- Legitimate Interests: To improve our services, understand customer preferences, prevent fraud, ensure the security of our online platform, and for internal analytical purposes.
- Legal Obligation: To comply with legal requirements, such as tax obligations or requests from law enforcement.
- Consent: For specific purposes, such as sending marketing communications or processing special categories of personal data (e.g., health data for wellness programs), where we obtain your explicit consent.
Specifically, we use your information to:
- Process and fulfill your purchases, facility bookings, and service requests.
- Manage your accounts and memberships.
- Organize and facilitate your participation in sports events and coaching programs.
- Provide and manage corporate wellness programs.
- Handle equipment repair and maintenance services.
- Communicate with you about your transactions, services, and inquiries.
- Personalize your experience on our online platform and recommend relevant products or services.
- Analyze usage trends and improve the functionality and content of our services.
- Detect, prevent, and address technical issues or fraudulent activities.
- Comply with legal obligations.
3. How We Share Your Information
We may share your personal information with third parties only in limited circumstances and for specific purposes:
- Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, IT services, data analytics, and customer support. These providers have access to personal information only to the extent necessary to perform their services and are obligated to protect it.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal information to third parties.
4. Your Data Protection Rights
Depending on your location and applicable data protection laws, you may have the following rights regarding your personal information:
- Right to Access: You have the right to request a copy of the personal information we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
- Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal information under certain circumstances.
- Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
- Right to Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.
- Right to Object: You have the right to object to the processing of your personal information under certain conditions, particularly if processing is based on legitimate interests or for direct marketing.
- Rights in Relation to Automated Decision Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.
- Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, please contact us using the physical address provided below. We may require you to verify your identity before responding to your request.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period may vary depending on the type of information and the purpose of processing.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and secure data storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16 without parental consent. If we become aware that we have collected personal information from a child under 16 without appropriate consent, we will take steps to delete that information.
8. Links to Other Websites
Our online platform may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of any third-party sites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and encourage you to review this policy periodically. Your continued use of our services after any changes indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Yamato Sporting GoodsHommachi Garden Building 12F
3-5-12 Honmachi, Chuo-ku
Osaka, Osaka, 541-0048
Japan